Service Termination Notice
What is happening?
After almost 20 years, PhantomBidder will be shutting down. It has been a privilege placing almost 10 million bids for you. You have won some amazing things including real-estate in Florida, campers, 500-year-old vases, stamps, cars, rare baseball cards, even entire businesses. Our number one goal was always to PLACE YOUR BID, no matter what. We used our experience in the process control industry to designed highly redundant and fault tolerant systems with servers running in as many as 4 states (in the US) and, for the most part, it worked great. It was so efficient that it could handle over 75 simultaneous bids on 2005-era computers. Lately, eBay increased their security measures (which is a good thing for eBay and your eBay account) resulting in many missed bids. In fact, as of Nov 5, 2019, they started blocking all our bids on all our servers with a new puzzle-slider captcha. As a result, we have decided to terminate the service. We THANK YOU for trusting us with your eBay account credentials and for relying on us to place your bids.
What comes next?
The User Agreement stipulates that the service can be terminated given a 3-month notice. The purpose of the notice is to recoup the value of your purchases as no refunds are to be provided. Since we can no longer provide the service due to the captchas, we feel we need to provide prorated refunds to all unused purchases made in the last 90 days. This only seem fair. Over the next week, we will be going through our system and issuing prorated refunds for all unused bid credits that were purchased in the last 90 days and the value of any remaining unlimited bidding subscriptions. Bid credits purchased before 90 days will not be refunded, in accordance to the TOS. All PayPal reoccurring subscriptions have already been canceled, many as old as 2003 (we have the BEST USERS on the internet). The "New User", "Buy Bids" and "Add Bid" buttons have been removed from the site. The site will remain active until 3/1/2020 so you can login and download your closed bid history. After 3/1/2020, the site will no longer allow user logins, the database will be cleared, all backups destroyed, and the site will be replaced with a single landing page. The McAfee Secure scanners will continue to run daily and all service packs will be maintained until the data is destroyed.
Why are we closing?
~ TuHorn Enterprises, Nov 7, 2019 ~